- After placing an order through our site, you will receive an e-
mail from us acknowledging that we have received your order.
- Any items out of stock will be notified to you, and you will be given the choice to keep the item on back order until stocks become available, to select an alternative product, or to cancel the item.
- Because each Aromatherapy item (Essential oils etc) are bottled to order, we aim to dispatch your order within 2 working days from receipt.
- Please note any orders for shipping outside of Europe can and will incurr extra carriage cost which will be advised by our sales team prior to shipping
- Once your order is completed and packed, it will then be sent through either :
- Royal Mail 1st Class (orders up to £50.00 and less than 2.5kg)
- Royal Mail Recorded Delivery (orders over £50.00 and less than 2.5kg)
- Royal Mail International Sign For (orders outside of the UK and less than 2kg)
- Parcel Force Next Day (orders over 2.5kgs)
- Parcel Force International (orders over 2kgs)
For more help on the above delivery terms please contact a member of our Sales Team at firstname.lastname@example.org or 00 44 (0) 1458 831216